FAQs

  • MedPack is a form of Compliance Packaging, also known as “adherence packaging”, which is a custom service that we provide that organizes medication by the time of day to take and includes the correct quantity of medication to take. It is prepared by our pharmacy staff with the help of robotic systems and have many safeguards in place to reduce the risk of errors. Pharmacists review and verify each MedPack before it is ready for pick up or delivery.

  • MedPack helps people take their medications regularly as prescribed at the times of the day that are best suited for optimal outcomes.

    Those that stay adherent to therapy when using compliance packaging have better health outcomes. This can mean better control of blood pressure, diabetes, and pain management.

  • With improved adherence, MedPack becomes a great option for any person who is taking any medication/vitamin and wish to meet their therapeutic goals. Even if it is only one medication/vitamin, compliance in taking it on time may have important beneficial outcomes.

  • Instead of having multiple bottles , Medpack packages multiples medications and vitamins into individual pouches packages and divides them by the time of day in which they are meant to be taken.

    All medications and vitamins are included and dispensed in easy-to-use blister packs that are rolled up and sit within a box.

  • Click on the “Get Started” button in the top right of the website. This will take you to a form that you will fill out.

    If you have any detailed questions you can reach out to us at info@whitecrossdispensary.com

  • Your personal health coverage information can be added when you follow the “Get Started” button in the top right. The bottom half of the page is where you will add this information.

  • Your doctor can send your prescription directly to White Cross Dispensary by fax. This reduces wait times and missed days. email at info@whitecrossdispensary.com for more info.

  • Yes, of course. MedPack is 100% customizable to your prescribed therapy and to your preferences.

  • Some people prefer to hold a week’s worth of medication in a card or tray like package, available upon request. This system is also customizable to the needs of the person and allows for up to 4x per day dosing times and days per week.

  • Yes, of course.

  • Not all products can be included. Creams, inhalers, or liquids cannot be included. However, an individual reminder pouch can be added to help with a complete compliance day.

  • Please contact for more information at info@whitecrossdispensary.com or call 613-233-4029.

    You may add delivery information into the “Additional comments” section when you follow the “Get Started” button at the top right.

  • You have the option of having it delivered or picking it up. On the “Get Started” page you can add additional information for our team regarding your personalized schedule needs.